Shopper Approved
+ Klaviyo

App & Integration Documentation

Klaviyo is an ecommerce marketing automation platform that allows you to send email or SMS messages to your customers to keep them engaged with your brand over time. Shopper Approved is now integrated with Klaviyo which gives you the ability to do some pretty cool things.

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Here’s How to Use Shopper Approved
& Klaviyo Together:

Create Better Email Campaigns

Spruce up your marketing emails by adding star ratings and reviews to products you sell. You can display your highest-rated products, or related products that your customers might like–with ratings and reviews below them–for added social proof and credibility.

Use ‘Events’ to Trigger Surveys for Maximum Results

Use events in Klaviyo such as ‘product delivered’ to trigger perfectly timed Shopper Approved flows around surveys and review requests. You can also account for things like shipping delays.

Use ‘Events’ to Alert you to
Negative Reviews

If your helpdesk is connected to Klaviyo you can send alerts for negative reviews, so you can quickly resolve your customer’s issues and then have them re-rate their experience to improve your ratings.

Collect Reviews via Email or SMS

Send the Shopper Approved survey link via email or SMS through Klaviyo to optimize your flow across the customer journey and collect even more ratings and reviews!

Earn Loyalty Points Using Reviews

If your loyalty program is connected with Klaviyo, you can award loyalty points to your customers in exchange for product reviews, customer photos, video reviews, and social shares.