Shopper Approved
+ Postscript
App & integration documentation
Integrate and use Postscript to send Shopper Approved review requests and responses by SMS, create custom flows, and segment customers based on review criteria.
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The review partner
you can trust
Here's How to Use Shopper Approved
& Postscript Together:
Send Review Requests via SMS
Remind customers to leave a review by sending the Shopper Approved survey link via SMS. Set up multi-step text flows for review requests based on specific review attributes, and track and follow up with customers who submit a survey or leave a review.
Automate Review Responses
Automatically send a text to thank customers for their positive rating, or ask those who left a negative review if they would like help with their recent order.
Create Custom Flows
Enhance a customer’s review journey by creating custom flows that meet your SMS automation needs. Custom flows will allow you to effortlessly take action when a customer completes the initial survey or leaves a product review.
Use Segments to Market to Specific Subscribers
Create more targeted campaigns by organizing your customers into segments based on things like star rating, order history, and whether they have left a photo or video review.